PROFESSIONALISM TIP #9 — BE CONFIDENT
PROFESSIONALISM TIP #9 ~~ BE CONFIDENT
Your demeanor should exude confidence but never cockiness!
Be polite and well-spoken whether you’re interacting with customers, superiors or co-workers.
Being ‘prepared’… can be a major part of being CONFIDENT! When you have your information gathered, in order and readily available, it’s much easier to project CONFIDENCE!
You need to keep your calm, ESPECIALLY during tense situations.